Terms & Conditions
Welcome to Affinity Housekeeping. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.
1. General
Affinity Housekeeping provides household and cleaning products through our online store. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will become effective immediately upon being posted on this page.
2. Eligibility
By placing an order through our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to make purchases.
3. Product Information
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information is error-free.
Product colors and packaging may vary slightly from what is displayed on your screen due to monitor settings or manufacturer updates.
We reserve the right to correct pricing or product description errors and to cancel orders affected by such errors.
4. Pricing and Payment
All prices are displayed in the applicable currency and include taxes where required by law unless otherwise stated.
Payment must be received in full before an order is processed and shipped. We accept the payment methods displayed during checkout.
5. Order Acceptance
Submitting an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Payment authorization issues
If your order is canceled after payment has been received, you will receive a full refund.
6. Shipping
Orders are processed within the timeframes stated in our Shipping Policy.
Delivery times are estimates only and are not guaranteed. Affinity Housekeeping is not responsible for delays caused by shipping carriers, customs, weather conditions, or other events beyond our control.
Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review our Return Policy before making a purchase.
8. Cancellations
Orders may be canceled before they have been processed or shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process if eligible.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of Affinity Housekeeping or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Affinity Housekeeping shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability for any claim relating to an order shall not exceed the amount paid for the product.
11. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Interfere with the operation or security of the website.
- Submit false or misleading information.
- Attempt unauthorized access to any part of the website.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of those websites.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Affinity Housekeeping operates, without regard to conflict of law principles.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the information provided on our Contact Us page.
We are committed to responding to customer inquiries as promptly as possible.
