Return & Refund Policy

Return Policy

We want you to be satisfied with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To qualify for a return, items must be:

• Unused
• In their original packaging
• In the same condition as received
• Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

• Opened or used cleaning products
• Clearance or final sale items
• Gift cards
• Personalized or custom-made products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can resolve the issue promptly.

Refunds

Once your returned item has been received and inspected, we will notify you of the refund status.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are generally non-refundable unless the return is due to our error.

Exchanges

We only replace items that are defective, damaged, or incorrect.

Return Shipping

Unless the item is defective or we made an error, customers are responsible for return shipping costs.